Shipping, Export & Regulatory Compliance Policy

By Sri Lankan law, gemstones cannot be directly shipped via commercial couriers without state vetting. Every sold gemstone must undergo the following official export procedure:

• Vetting & Valuation: The physical stone is presented to the NGJA Export Division and Sri Lanka Customs for quality and authenticity verification.
• Official Sealing: Upon approval, the gemstone is placed in a secure, tamper-proof package officially sealed by state customs officers.
• Handling Time: This regulatory process takes between three (3) to five (5) business days from the date of payment confirmation.

Once officially sealed, shipments are dispatched via specialized secure couriers (such as Malca-Amit, DHL Express, or FedEx Insured Shipping).

• All shipments are 100% fully insured during transit.
• International delivery typically takes 5 to 7 business days post-handover to the courier.
• The buyer is solely responsible for any import duties, customs taxes, or VAT applicable in their destination country.